FAQ

How do I access my information?

On the left navigation bar are all of the product areas, simply click on the one that you are interested in.  You can then click on your Monthly or Quarterly report.  This brings up a summary of the Forecast.  If you want more details on any area of the report, simply click on that section.  This brings up a dashboard of graphs giving you an overview of that section of the forecast.  You can drill down to get a deeper understanding by clicking on any of the tiles on the dashboard.

There is also a list of the graphs and tables in your current section on the right navigation bar under “In this Section”.

 

Where are the analytical tables and how do I download them?

Once you are in a report, click on “Analytical Tables” in the left navigation bar.  This brings you to a list of your analytical tables.  Click on any table to go to that table.  Once in the interactive table, you can change the frequency and range of the data as well as add data transformations. 

To download the data to Excel, simply click on  the “Download” button at the top of the page.

 

I like how I used to get the information.  Where is the PDF?

Once you are in a particular report, click on the “Download PDF” button at the bottom of any page.

 

Is there any easier way to access the information I need?

If there are particular tables or sections of the site you access on a regular basis, you can add them to “Hot Links”.  To do this, simply go to the graph or table you frequent often.  Once there, click “Add Current Page” under “Hot Links” on the right navigation bar. 

Now, you can access that page with one click from anywhere on the site.

 

I can't see the information on my browser!

Are you using IE8?  Our website is not compatable with IE8.  Our website is designed to give you all the features and functionality that are available on the latest browsers.  IE8 is 5-years old.  We can not make our website backwards compatible with it and retain the functionality you expect from a modern delivery system. 

Our website is compatible with the latest versions of all browsers.  If you are having trouble seeing the information, upgrade to the latest version of your browser. 

 

How do I change my password?

Creating a new password is easy and does not require that you contact us.  Simply click on this link.  If you are not logged in, you will be taken to a page to enter your username or email address. Once you do, an email will be automatically sent to you.  Simply click on the link in the email and you will be directed to a page to set a new password.

 If you are logged in you are taken to a page with an "Email New Password" button.  Simply click on this button and you will be directed to a page to set a new password.

 

Where do I get more information?

Click on FEA Tutorials to see tutorials on FEA’s new website or call your advisor.

Paul Jannke-978 496 6336

Rocky Goodnow-978 496 6337

Lisa Kelly-978 944 2610